Contact information

Contact Information

Onsen Beauty

We’re here to help.

If you have any questions regarding your order, our products, or our policies, please feel free to contact us using the details below:

📧 Email: info@onsen.beauty

We aim to respond to all enquiries within 1–2 business days (Monday–Friday).

For faster assistance, please include your order number in your message if your enquiry relates to an existing order.